Would you like to replace Botiga’s default 404 page with one that matches your brand? The Templates Builder in Botiga Pro lets you design a custom 404 template and assign it to your site’s error page, so visitors who hit a broken link see something on-brand instead of a generic message.
In this guide, we’ll walk you through how to build a custom 404 page template in Botiga.
Before you get started, make sure you’ve installed and activated the Botiga theme on your WordPress site. If you’re using features from Botiga Pro, ensure that both the Botiga theme and the Botiga Pro plugin are installed and active. The Templates Builder is a Botiga Pro feature, so this requires Botiga Pro.
1. Go to Botiga ยป Theme Dashboard and activate the Templates Builder module.
2. Click on Build Templates.
3. Click on Add Template.
4. Name your template.
5. Click on the Display Conditions icon.
6. Add a new condition and choose 404.
7. Click on Create New and select your preferred builder.
The Templates Builder works with either the WordPress Block Editor (Gutenberg) or the Elementor page builder.
8. If you’re using the Block Editor, click the plus icon and search for the Botiga Templates Builder components to insert on the page. If you’re using Elementor, skip this step and move on to the next one.
9. If you’re using Elementor, you’ll find the Botiga widgets listed as Botiga WooCommerce in the left sidebar of the editor. If you’re using the Block Editor, skip this step and follow step 8 instead.
10. Once you’re done, save or publish your changes.
Frequently asked questions
Below, we’ve answered some of the most common questions about building a custom 404 page template in Botiga.
Do I have to use Elementor to design the template?
No. The Templates Builder works with both the WordPress Block Editor and Elementor. Pick whichever builder you’re most comfortable with when you click Create New.
Why isn’t my custom 404 page showing up?
Check that you added the 404 display condition to the template and that the template is published. Without the 404 condition assigned, Botiga keeps using its default error page.
That’s it! You’ve successfully built a custom 404 page template in Botiga and assigned it to your site’s error page.
Next, would you like to understand how the builder fits together? Check out our guide on the Botiga Templates Builder overview to learn more, or read about display conditions to fine-tune where your templates appear.
